WORLD BEST TOURIST DESTINATION INTERNATIONAL AWARD

   

BRIEF INFORMATION`S ABOUT  WORLD BEST TOURIST DESTINATION CENTURY AWARD

   WORLD BEST TOURIST DESTINATION  AWARD

INFORMATION`S ABOUT WORLD BEST TOURIST DESTINATION  AWARD



H.E. Prime Minister of Cambodia-Samdech Akka Moha Sena Padei Techo-HUN SEN and Government of Kingdom of Cambodia receiving  WORLD BEST TOURIST DESTINATION AWARD from European Council on Tourism and Trade delegation lead by H.E. President Professor Dr. Anton Caragea (Phnom Penh, June 2016).


  

H.E. Prime Minister of Federal Democratic Republic of Ethiopia Academician Hailemariam Desalegn  and Government of Ethiopia receiving  WORLD BEST TOURIST DESTINATION AWARD from European Council on Tourism and Trade delegation (Addis Ababa, July 2015)   

 

ETHIOPIA IS WORLD BEST TOURIST DESTINATION FOR 2015!

H.E. Prime Minister of Federal Democratic Republic of Ethiopia Academician Hailemariam Desalegn  and Government of Ethiopia receiving  FAVORITE CULTURAL DESTINATION IN 2015 from European Council on Tourism and Trade President Professor Dr. Anton Caragea  

(Addis Ababa, July 2015)   


H.E. President of Zimbabwe Robert Gabriel Mugabe and Government of The Republic of Zimbabwe receiving 

WORLD BEST TOURIST DESTINATION AWARD from European Council on Tourism and Trade delegation (Harare, June 2014  


Government of  Republic of Zimbabwe lead by Minister of Culture of Zimbabwe and Zimbabwe tourism Authority CEO-Karikoga Kasege  receiving FAVORITE CULTURAL DESTINATION IN 2014 AWARD from European Council on Tourism and Trade delegation          (Harare, June 2014)  




President of Lao PDR and Government of Laos receiving WORLD BEST TOURIST DESTINATION AWARD from European Council on Tourism and Trade delegation  ( Vientiane , May 2013)  

 

The WORLD BEST TOURIST DESTINATION is  the highest honor  to be awarded for a country for achievements in tourism . This award is offered to the countries  that are complying with United Nations Tourism Division ,  UNESCO and European Union Council on Tourism and Trade (ECTT) principles on fair tourism, ethical tourism and safety standards and historic preservation of cultural sites.

Historical background.

In 2006 a collective of international specialists in tourism , tourist education, tourism regulation experts and academics  from European Union member  countries decided that the new century requires a special prize dedicated to influence and support development of tourism in non European Union countries , cultural tourism , historical sites preservation and to direct tourism towards countries of social and cultural values.

On this occasion was decided the title and the methodology of the WORLD BEST TOURIST DESTINATION AWARD.

According to 2006 decision of  Board of European Union Council on Tourism and Trade   the Prize should be awarded under such considerations as :   This award must be offered to the countries that are embracing tourism as a resource for cultural and social development, who respect ethics of human relations and preserve cultural and natural heritage  as the receivers cities and  countries must prove their commitment towards sustainable development, fair tourism and historical preservation . The title should act as a booster for tourism in that place but in according with international tourism accepted laws and regulation as decided by European Union Council on Tourism and Trade .

Among the reasons for awarding this title the Board should have under consideration : the promotion of a free and fair tourism , safety of tourists , facilities offered, access to historical and cultural significance sites, the amount of investment in historical sites preservation, cultural protection investment , use of tourism income for the creation of an economic social balanced climate , historical value etc.            

Nomination criteria and selection.

Every year the Academic Board of  European Union Council on Tourism and Trade   specifically invites qualified tourism academics, experts in tourism  , European Union`s and world tourism policy makers,   personalities, former recipient of the award  to submit nominations for WORLD BEST TOURIST DESTINATION AWARD .

These nominators are selected each year by decision of Board of European Union Council on Tourism and Trade   :

-         Members of European Union`s Tourism Organizations and National tourism Organizations  from European Union

-         Other members of national parliaments and national governments of European union`s members country`s 

-         Present members  of  Board of European Union Council on Tourism and Trade    are ex officio participating

-         Former members of  Board of  European Union Council on Tourism and Trade    are participating by base to base invitation only

-         University professors from fields of history , tourism , international relations, from European Union

-         Important international personalities form tourism environment.

Nominations are usually submitted until 1 of August of the year in question but the update and new name are accepted until the completion is closed. The statues of WORLD BEST TOURIST DESTINATION AWARD guarantee the secrecy of nominations, procedure, considerations and investigation for a period of 50 years after the prize have being awarded.

The nominations are not representing anything else than the opinion of the nominators and are not involving the European Union Council on Tourism and Trade    in any way. Only the final public decision is endorsed by the European Union Council on Tourism and Trade . 

Selection.

Nominations are evaluated and consider on a year round basis by the Academic Committee until a short list of candidates is created and circulated. In the final stage each of the prior recipients of the award are requested to offer their opinion on the short listed candidates in 20 days. The decision is ideal if is a unanimous one but this is not always achievable so the largest consensus will be the base for final decision.  There is not final date to announce the winner and no pressure on the committee in order to insure that they just and correct decision was taken. 

Awarding the WORLD BEST TOURIST DESTINATION AWARD. 

The President of European Union Council on Tourism and Trade presents the WORLD BEST TOURIST DESTINATION AWARD in the presence of a delegation of European Union Council on Tourism and Trade   in the capital or city that is obtaining the status WORLD BEST TOURIST DESTINATION AWARD.

The WORLD BEST TOURIST DESTINATION AWARD receives a diploma of honor, a scroll certifying the authenticity of the title and a special trophy. 


US President Barack Obama takes a bow in reverence to Academician Prime Minister of the Kingdom of Cambodia-HUN SEN and to World Tourism Ambassador of Cambodia Mrs. Bun Rany.



ACADEMICIAN SAMDECH HUN SEN, PRIME MINISTER OF KINGDOM OF CAMBODIA, OPENING DECLARATION FOR WORLD TOURISM AWARDS 2016.

Samdech Akka Moha Sena Padei Techo HUN SEN

Prime Minister of the Kingdom of Cambodia

At the

Celebration of Cambodia’s winning of World Best Tourist Destination

Award for 2016 and the Declaration of Cambodia as “a Favorite Cultural Destination in 2016”

World Best Tourist Destination Award for 2016

Academician Dr. HUN SEN, Prime Minister of Cambodia, surrounded with love and respect on the platform of WORD BEST TOURIST DESTINATION CEREMONY for 2016.

Peace Palace, June 22, 2016

– H.E. Dr. Anton Caragea, President of European Council on Tourism and Trade

– Distinguished National and International Guests!

Today, I am delighted to participate in the ceremony to celebrate Cambodia being awarded “World Best Tourist Destination 2016 Award”and the Inauguration of “Cambodia as a Favorite Cultural Destination in 2016”, along with the first Competition on “First Good Hospitality”.

At the outset, I would like to extend a very warm welcome the delegation of the European Council on Tourism and Trade to this event.

I would like to also express my gratitude and appreciation to H.E. Dr. Anton Caragea, President of the European Council on Tourism and Trade and his colleagues for creating this highly important award which will help promote Cambodia tourism.

I also thank the European Council on Tourism and Trade for electing me as an honorary member of the European Tourism Academy.

On behalf of the Royal Government and People of Cambodia, I am really proud that the Kingdom of Cambodia has been awarded the World Best Tourist Destination 2016 Award along with the declaration of “Cambodia as a Popular Cultural Destination in 2016”.

Christal Trophy of 2016 WORLD BEST TOURISM DESTINATION

Prime Minister of Kingdom of Cambodia, Samdech Akka Moha Sena Padei Techo HUN SEN is entrusted with CRISTAL TROPHY, signal of WORLD BEST TOURIST DESTINATION AWARD for 2016 by H.E. Professor Dr. Anton Caragea, European Council on Tourism and Trade President.

This result indeed attests to real situation of Cambodia and the wonder of Cambodia as “Culture and Nature” tourist destination which is now a major tourist destination in Asia and Southeast Asia, a region that is enjoying high tourism growth thanks to richness of culture, history and nature.

Cambodia has indeed been playing a key role in connecting this regional and highly attractive tourism network.

Overall, the temple of Angkor which is the heritage of humanity and the wonder of the world, the temple of Preah Vihear which is of outstanding universal value, the temple of Sambor Prei Kuk and thousands of other temples within the country and vast natural resources along Cambodia’s Beaches that have been awarded the world most beautiful beaches, Mekong River which has freshwater dolphins, eco-tourism region in the northeastern and southeastern Cambodia, Tonle Sap Lake, traditions and customs and the friendliness of the people, couples with security and safety factors within the country are the great magnet for tourists.

Those factors help Cambodia live up to its international recognition as “Kingdom of Wonder”.

Academician HUN SEN

Academician Dr. HUN SEN raises the HONORARY ACADEMICIAN CERTIFICATEto be observed by the audience of WORLD TOURISM AWARDS ceremonies.

 As raised by H.E. Dr. Anton Caragea that Cambodia deserves the reputation of “The Kingdom of Wonder” and this reputation has noticeably contributed to the development of tourism sector in Cambodia within this last two decades. In fact, the revenue that comes from tourism sector is a significant contribution to Cambodia’s macroeconomic stability and

socio-economic progress and help promote the growth of some supporting sectors such as agriculture, trade, infrastructure and SMEs.

Furthermore, the development of tourism sector has generated revenue that support culture conservation and protection of environment and natural resource in effective and responsible way.

With this, I would like to thank the European Council on Tourism and Trade for considering “Cambodia: A Global Role Model of Equitable Distribution of Income from Tourism Development”.

Academician HUN SEN-Prime Minister of Cambodia proudly accepts for Cambodia the title of World Best Tourist Destination

Prime Minister of Kingdom of Cambodia, Samdech Akka Moha Sena Padei Techo HUN SEN delivers the enlighten declaration for WORLD TOURISM AWARDS ceremony in 2016.

 

With this spirit, Cambodia is committed to developing its tourism sector in a sustainable, responsible and equitable manner that contributes to economic growth and poverty reduction and responds to climate change.

This “Green Gold” will pay an important role in accomplishing the UN’s sustainable development goals 2030.

On its part, Cambodia will be active and pro-active in grabbing opportunities arising from its wonder as the world tourist destination.

This helps ensure not only socio-economic benefits, high income for the people and sustainable development, but also the protection of cultural and natural resources, in short “Cambodia’s wonder serves tourism, tourism serves Cambodia’s wonder”.

Excellencies, Ladies, Gentlemen!

It is undeniable that although the government has strived hard as stated above, the success of tourism sector would have never been achieved without active participation from private sector and Cambodian people. In this regards, we can say that this positive result is mainly attributed to our concerted effort, unity and ownership.

Hence, to continue promoting tourism sector in Cambodia to become the “World Best Tourist Destination” and “Tourist Destination with Warm Hospitality”, on behalf of the Royal Government of Cambodia, I would like to give some recommendations as follows:

Business community is called to support Prime Minister Hun Sen vision and World Best Tourist Destination status

Business community pay attention, with pleasure, to the speech of Prime Minister of Kingdom of Cambodia, Samdech Akka Moha Sena Padei Techo HUN SEN.

Cambodia economy is booming and they are requested to add their intake.

 

1st. I am of the view that today’s success in tourism development, especially Cambodia’s attractiveness proclaimed as the world‘s best tourist destination rely on  smiling and friendly faces of those at the front ranging from flight services, international border checkpoints, accommodation, food, entertainment and so on.

Therefore, the contest “Good Hospitality” is a new national agenda, and we need to understand that “Hospitality is our obligation” and hospitality is what we can do immediately with our requiring any means.

Furthermore, to make Cambodia the world tourist destination that welcomes 7 million international tourists by 2020 and hosts SEA Game in 2023, I wish to urge all the relevant parties to participate actively in the contest “Good Hospitality”, including (1). Good hospitality in tourism services, (2). Good hospitality in public service in clean city and (3). Good hospitality of migration official at international border checkpoints.

Cambodia Royal Army attends WORLD BEST TOURIST DESTINATION 2016 CEREMONIES

The proud army of Kingdom of Cambodia attending a peaceful victory ceremony: Cambodia triumph of World Tourism Competition.

  2nd. At this moment, I would like to announce the campaign “Cambodia: Kingdom of Wonder” along with slogan “providing warmth to tourists” to become a highly attractive advertisement to the world as well as an important message to increase the number of returning tourists to Cambodia.

3rd. The Royal Government of Cambodia is committed to further conserving natural and cultural resources as well as developing better tourist products and services in response to the context of regional and global integration.

In this regards, I request that relevant ministries and institutions pay attention to protecting invaluable cultural and natural resources.

International Community express support for World Best Tourist Destination-Cambodia

Hundreds of international diplomats are witnessing the crowning of Cambodia as a world symbol: WOLD BEST TOURISM DESTINATION and FAVORITE CULTURAL DESTINATION in 2016.

 

 Furthermore, they also have to ensure that every tourism-related development and construction in the conservation, heritage and protected areas as well as coastal areas must comply with the principles of sustainability, culture and tradition, and certain regulation while responding to environmental and climate change issues.

4th. On top of the protection of natural and cultural resources together with this friendliness, I suggest all relevant parties to continue their active participation in the campaign “Clean Cambodia, Green Cambodia” by actively supporting the movement contest “Clean City, Clean Resort, Good Service, Good Hospitality”.

5th. To contribute to the promotion of tourism competitiveness in Cambodia, the Ministry of Tourism must strive to cooperate with relevant institutions to further develop creative and innovative tourist products and create more package tours to make Cambodia become the “center of regional tourism”. 

Win Win policies of Prime Minister HUN SEN attracted international acclamation and support

The win -win policy of Academician Samdech Akka Moha Sena Padei Techo HUN SEN is regarded as a world model of diplomacy by all international diplomats present on the venue of WORLD BEST TOURISM DESTINATION ceremony.

 

In this regard, I would like to request the European Council on Tourism and Trade and private partners to continue supporting Cambodia in the advertisement of tourism development and attract more European and international investors and tourists to Cambodia.

6th. To transform Cambodia into the world’s tourist destination, it is required to take into account the quality of tourism services and green standard of each service, coupled with sufficient and skilled human resources.

In this sense, I would like to request H.E. Professor Dr. Anton Caragea and H.E. Mircea Constantinescu, Head of European Tourism Academy, to cooperate and support Cambodia’s Ministry of Tourism to further study and develop tourism standards, strengthen and develop human resources in tourism sector, as well as to conduct tourism study and research more comprehensively while the sector rapidly develops in globalization context.

Once again, I strongly believe that Cambodia, with this invaluable award, would become a warm and attractive tourist destination with good welfare provided to tourists and people.

Young people of Cambodia are the main beneficiaries of Prime Minister Hun Sen policies and of World Best Tourist Destination status

The youth of Cambodia are at the center of Prime Minister of Kingdom of Cambodia, Samdech Akka Moha Sena Padei Techo HUN SEN policies and vision.

WORLD BEST TOURISM DESTINATION status is an achievement for their future. 

 Moreover, it would also become an attractive green tourist destination with friendly and smiling faces, which can be named as “Cambodia: the Kingdom of Smiles”, and this helps raise Cambodia’s reputation and prestige as “Cambodia: Kingdom of Wonder” in international arena.

Finally, along with the award celebration of “Cambodia: the World’s Best Tourist Destination for 2016”, coupled with the announcement of “Cambodia: Favorite Cultural Destination for 2016” and the movement contest of “First Good Hospitality”, I wish H.E. Professor Dr. Anton Caragea and senior delegation of the European Council on Tourism and Trade happiness, prosperity and success in every undertaking.

Academician HUN SEN express his gratitude for European Council on Tourism and Trade

Prime Minister of Kingdom of Cambodia, Samdech Akka Moha Sena Padei Techo HUN SEN, World Tourism and Development Leader, is marking the opening of WORLD TOURISM AWARDS ceremonies for 2016.

 

At the same time, I also wish Excellencies, ladies, gentlemen and all participants the four gems of Buddha’s blessings: Longevity, Nobility, Health and Strength

 

 

                                 H.E. Prime Minister of Ethiopia- Academician Hailemariam Desalegn


Picture

“This grant further motivates Ethiopia to offer more noteworthy social and vacation destinations and administrations to sightseers over the world,” PM Hailemariam said subsequent to accepting the grant.

The legislature of Ethiopia is resolved to ensure and safeguard authentic and social legacies and “we trust it is in this acknowledgment of this one of a kind game plan in addition to other things that ECTT chose to stretch out to Ethiopia the world best traveler destination recompense.”

The stream of vacationers to Ethiopia has developed altogether amid the most recent decade as the nation had the capacity give better administrations that urged travelers to invest longer energy and investigate Ethiopia’s surprising and wonderful attractions, he said.

Ethiopia will keep on developing the tourism area and utilization it as a methods for political participation with different nations, he said.

Prime Minister Hailemariam Desalegn accepted for him the honorary membership of European Tourism Academy insignia and on behalf of people of Ethiopia accepted the diploma and the globe as official signs of World Best Tourist Destination and Favorite Cultural Destination designation.

The world tourism ceremony for 2015 was organized by Minister of Culture and Tourism of Ethiopia and by European Council on Tourism and Trade.

 

H.E. President of Zimbabwe and African liberation hero-Robert Gabriel Mugabe


Government of Zimbabwe and WBTDA-web

On the venue of WORLD BEST TOURIST DESTINATION award ceremony held in Harare H.E. President of the Republic of Zimbabwe-Robert Gabriel Mugabe, the african liberation hero, has presented the official acceptance allocution on behalf of people and government of Zimbabwe.

Here is the full text of the inspiring speech presented by the most famous african leader of today:

I want I thank for this event to: The Honorable Vice-President Joice Mujuru

The Speaker of the House of Assembly and advocate Jacob Mudenda,

The Minister of Tourism and Hospitality Industry comrade Walter Mzembi and all ministers here present,

Foremost to The President of European Council on Tourism and Trade, Professor Dr. Anton Caragea and all members of his delegation, Minister of Culture Andrew Langa , traditional leaders, all minister here presence, Members of the diplomatic core,

Ladies and gentlemen`s, dear comrades,

I'm pleased though not surprised at all that the European Council on Tourism and Trade had seen fit to give the awards for the BEST TOURIST DESTINATION for 2014 and the distinction for FAVORITE CULTURAL DESTINTION for 2014 to Zimbabwe.

Zimbabwe's is indeed endowed with bountiful natural resources and rich cultural history.

In addition our country is adjudged by relevant experts to poses the best climate in the word making it: an attracting tourism destination all year around

 All thou like anyone else we can experience dramatic climate conditions, the impact on us is not that devastating , Zimbabwe can conform his reputation as an ideal tourism destination, but destinations might be mere geographical entities, it have to be destinations with people, and it is the people that are making destination to worth the talk, and is therefore the people of Zimbabwe we should be praised for the destination to be as warm as is proofed to be, Zimbabwe together with many other countries in southern Africa has succeeded to preserved much of his natural biodiversity in both flora and fauna, indeed we are home to some of the

Of the most sought after and rare animals in the world, including the big five: the elephant- huge, the lion- feroces, the rhino-quiet, but harmful, the leopard-there is stealthy but also blood thirsty and buffalo.

Of all this, the one we say is the most friendly maybe the buffalo, it is the only one of them but it is just one but the others do not provide the thing that we want to eat. I don’t know if the lion is eatable, less still do I know if the rhino or leopard are eatable anywhere but the elephant is, I did not tasted before I was in the prison where they serve us with elephant meet, it but I can tell you that I never like it I never tasted it after prison. I was afraid and who could not be afraid to eat the elephant ?

Who would obviously not be frighten to eat the elephant?

I am indeed proud that the iconic physical tourist attraction that we have in the country that include: Victoria Falls, the Eastern Highlands, the Mana Pools and off course the Exfoliated Hills in Manicaland, all must have influence the European Council on Tourism and Trade to select out of 27 nominated country to select Zimbabwe as the winner of the BEST DESTINATION AWARD.

It is our capacity to give tourists from all the corners of the world access to all our country natural features, the opportunity for tourists to explore nature in his ecological environment, must have strongly contributed to ECTT decision to grant us the awards that we just received today.

Ladies and Gentleman’s

While our country rich historical and cultural legacy has caught the et ye of ECTT, the venerable Great Zimbabwe, a fortified palatial complex that must have being build in 12 century, must played his part , the Great Zimbabwe from whom our great country is deriving his name is offering a rare insight into one of the greatest pre-colonial civilization of Africa and indeed a rare window into centuries of traditions.

Indeed countrymen, the winning of this award should must be a wakeup call to many, to realize the many historical treasures that we own.

How many of us are aware of the many historical treasure that we own ?

How many are aware that our national monuments in Manicaland are dating back from stone age period ?

Many of this natural sites, that are now on the list of UNESCO human heritage site, can and should be leveraged, to attract international visitors to Zimbabwe

I believe is equally important for our people both children and adults to know and visit this site, yes we can share them with world and can be said that that we hold them entrust for humanity , but they remain first and foremost our own, they defined our zimbabweness cultural diversity.

Cultural diversity in way of life and way of life showing itself in our interaction, marriages but much, much more pleasantly in song and dance and you heard today that diversity coming out from Reverend Damasani poetic rendering.

A gifted man indeed!

O gifted musician, but a gifted moralist, man of prayer, man of God,

We need to be thoroughly familiar with them and be proud with them. Some time I think that Zimbabweans are not knowing their country endowment, beside mineral gold, and precious stones, perhaps Ministry of Tourism and Hospitality should launch a know your Zimbabwe! , know yourself campaign!

To facilitate, to know our country.

I must pay a tribute to this young person they call Minister Mzembi, now the only surviving minister of tourism in Africa, or in the world, so he says

I rate him as one of my best ministers.

Foresight, full of brilliant ideas that are not remaining just in the mind, they take the form of action and practice.

Yes, he has gallivanted the world: East, West, North South, but every step he took, was to make better know Zimbabwe, two make the people better know, to make the reaches of Zimbabwe better known.

We still have so many not unknown, some of them where known and dig out, but thanks God we still have them and we start to discovering them for ourselves.

Let the world to know us and to know us fully: that we are a peaceful people but a proud people as well, and when it comes about natural resources s committed to be their owners, jealous of them.

 Fighters against imperialism and colonialism because it wants to displace us, as in deed they have displaced us for nearly a century, and we are owners and in possession of our wealth.

A wealth that we discovered !

Even our past was sometime ugly, difficult for our ancestors, but let it be know our immediate past even as well as our contemporary history.

Is in this context that we emphasize the importance of our history of liberating Zimbabwe from colonial bondage and it is in this context that we want to emphasize the importance of writing the history because was not just the liberation of the people but the liberation of a people and their resources and their the tourist attraction as well.

Must people commemorate the major historical wars going back to centuries, our war of liberation was, only yesterday, comparatively specking, we should not risk erase it from our memories

But we should preserved our pride history

We won a great war the often pitted poorly armed, often shoeless peasants against experienced, well armed, ruffles mercenaries, but we won it, against all odds.

It was a people war, not just a ZANU ZAPU ZAMPLA ZIBRA war. No!

Those where fronts, fronts of the people of Zimbabwe in their diversity and thus where fronts of determined people, determined to fight for our people, their people, our people.

We should never forget our people together, whatever their cultural believes religious, cultural, political, they are our people and hence the need for the unity of our people, unity in diversity,

We need to enshrined all location of majors battles indeed and grow them into iconic attractions, that our visitors and our posterity will visit and value them for all time.

They become visiting places, tourist attraction.

 They will naturally evoke memories, but they should never, even if they made us angry sometimes, they should never make us to want to fight again, but should make us to be always ready against the enemy, against thus who want to pull the same trick already that they put against us in 1890 lasting up to 1980 we say No. Never again!

Ladies and gentlemen, comrades and friends, President of the European Council on Tourism and Trade.

Let me conclude by saying:

Thank you to you to European Council on Tourism and Trade-ECTT for these awards.

We should thank you for your magnanimity, I say magnanimity because at this juncture, during this time, at this time.

When others are thinking at punishing us more, you are thinking of making us more a friend than enemy. We are thanking you; we are exuding with friendship and love for others who equally may exude with love and friendship to us.

It is that interaction of love, love of nations, and love of people that we in Zimbabwe we want to work for.

Let me conclude by saying that I ‘am greatly enthusiastic and appreciative and full of pride for all the decision taken by European Council on Tourism and Trade (ECTT) to give this awards to Zimbabwe.

If the countries that have win these awards in the past are anything to go by, the European Council on Tourism and Trade has a very powerful and transparent desire to draw all the world's attention to the tourism potential in developing countries

Thank you for that!

This award is having the effect of putting the winner under the global limelight and I want to say that we have this limelight, thanks to the European Council on Tourism and Trade (ECTT) and thanks to you the Zimbabweans for demonstrating that you love others in the world.

 We are now in the global limelight!

 I want to promise to the European Council on Tourism and Trade that we shall continue to increase our efforts to leverage the potential that you have identified in us and always make Zimbabwe a preferred tourist destination in the world, a people loving people’s destination.

 And I want to assure you that this is what are we working for: peace and harmony in Zimbabwe, peace and harmony in the region, and peace and harmony in the world

 I want to say once again thank you to European Council on Tourism and Trade for these awards, we shell treasure them for all time.




Honorable Kamla Pershad Bissessar –Prime Minister of Government of Republic of Trinidad and Tobago about

WORLD BEST TOURIST DESTINATION AWARD

 

The award of World’s Best Tourist Destination will significantly assist in branding destination Trinidad and Tobago globally. We must change the perception of our country in the overseas markets. We must celebrate our country and work hard to sell our country abroad. It is anticipated that this award will open us to untapped European markets that are perhaps weary of the traditional leisure destinations and desire a more exciting vacation experience.



Honorable Kamla Pershad Bissessar –Prime Minister of Government of Republic of Trinidad and Tobago 



Date: Wednesday October 19, 2011

Venue: Regency 4, 5 &6 of Hyatt Regency Trinidad

Time: 12.30pm

 

I am indeed truly humbled and deeply honoured to be standing here today to accept, on behalf of the People of Trinidad and Tobago, the World’s Best Tourism Destination Award for 2012 from the European Union Council on Tourism and Trade. A non-governmental organisation, this body has a wide ranging membership of tourism representatives within the European Union.


We were also declared the World’s Favourite Cultural Destination in 2012 by the European Union Council on Tourism and Trade.

 

It is my understanding that this award was unanimously given to Trinidad and Tobago primarily for our history of impressive cultural festivals, environmental conservation and biodiversity protection amongst other factors.

 

It is not an award that is traditionally given to well-established tourism destinations but it is the highest honour awarded to non-European Union countries that have embraced sustainable tourism as a tool for cultural and social development and that respect and preserve their cultural and natural heritage.


I extend my heartfelt thanks to the European Union Council on Tourism and Trade for having us join other distinguished winners of this award such as the United Arab Emirates, Syria and South Koreea.

 

But moreover, I thank the Council for recognising what most of us fail to acknowledge and value. And this is … Trinidad and Tobago is brim-full with tourism potential.

 

We are not the traditional sun, sea and surf destination. What differentiates us from the rest of our Caribbean neighbours is our diverse and rich natural, cultural and built heritage.

 

This People’s Partnership Government is seriously committed and dedicated to the development of the tourism industry in Trinidad and Tobago. Tourism is an incredibly important pillar in our national economic diversification effort.

 

 

We are not paying “lip service” to the industry as some may have done in the past. For too long tourism has been looked down on as a second class service sector.

 

We recognise that tourism is a business and fiercely competitive. Tourism requires skills, talent, enterprise and more importantly the support of government.

The award of World’s Best Tourist Destination for 2012 is important for several reasons.

 


Firstly, it facilitates the formation of closer linkages with Europe for tourism, trade and investment possibilities. The European continent, as in its colonial past, is a formidable trading partner especially with the fall of communism and the rise of new economic powers.


Europe is, and will certainly continue to be, a cornerstone for our international business.

 

Ladies and gentlemen,

 

The economic and social advancement of this beautiful twin island Republic of ours depends to a large extent on how well we develop and harness our resources. And one such untapped resource is that of tourism.


 

The award of World’s Best Tourist Destination will significantly assist in branding destination Trinidad and Tobago globally. We must change the perception of our country in the overseas markets. We must celebrate our country and work hard to sell our country abroad.

 

It is anticipated that this award will open us to untapped European markets that are perhaps weary of the traditional leisure destinations and desire a more exciting vacation experience.


 

Ladies and Gentlemen,


 

An important opportunity that this award presents is a platform to advance the commitments of the Economic Partnership Agreement (EPA).

 

As many of you may or may not be aware, in 2008 Trinidad and Tobago, along with its neighbours in the rest of the region, embarked upon a reciprocal trade agreement with one of our largest trading partners – the European Union (EU). The signing of the EPA signalled a shift in our trade and economic development.

 

We are now required to open our markets to Eastern Union manufacturers and service providers; but the EPA also provides market access for our country’s export of services to the European Union.



The Economic Partnership Agreement also speaks to specific disciplines on tourism services because of its importance to the social and economic development of the European Union and the Caribbean. These rules are complemented by a commitment to legally binding open market conditions for each other. For instance, the Europe Union has made commitments for travel agencies, tour operators, tourist guides services.



Trinidad and Tobago, on the other hand, have made commitments in relation to hotels and restaurants, marina services and spa services.

 

The EPA also includes measures that would make it easier for European Union investors to invest in the Trinidad and Tobago. This award, then, will provide a platform to attract increased investment and to promote growth and development in the tourism sector.

The Economic Partnership Agreement is, therefore, rendered more relevant, more strategic and more focused on deliverables.




Honorable Prime Minister Kamla Pershad Bissessar receives WORLD BEST TOURIST DESTINATION AWARD  for 2012.


 

The World’s Best Tourism Destination award will, moreover, engender a measure of national pride amongst our citizenry and raise the level of public confidence in Trinidad and Tobago as a tourist destination.

 

We should be proud of our country and its tourism potential. We have so much to be proud of, so much to share with each other, and so much to show off to the rest of the world. Let us not doubt or question our intrinsic value.

 

 

In closing, ladies and gentlemen, I must take a moment to publicly acknowledge the hard work and sacrifices of our tourism community … the stakeholders in our midst. The last few years have been quite challenging for all in the tourism industry.

 

But rest assured that the tourism industry will get the backing it needs.

But we cannot do it alone. We have all to work together. The private sector in the lead but with government acting as a facilitator; supporting every step of the way.

 

I want to urge you to continue working with commitment, energy and enthusiasm for the betterment of the tourism industry.

 

I thank you. God’s richest blessings on us all.


                          MINISTER OF CULTURE, INFORMATION AND TOURISM OF LAO PDR

       ACADEMICIAN BOSENGKHAM VONGDARA KEY NOTE SPEECH AT WORLD BEST TOURIST               

                                                            DESTINATION AWARD CEREMONY  


Date: Thursday  May 9, 2013

Venue: Lao PDR, Vientiane, Don Chan Palace Hotel 



On behalf of the Lao government and people, it is my pleasure and delight to welcome all delegates to the presentation ceremony of the World's Best Tourist Destination Award for 2013 to Laos.

 

Today, the Lao government and people are proud and delighted to have received this honourable prize, which demonstrates the great achievements of tourism development in Laos. Laos offers impressive tourist attractions and services for tourists from across the world.


 

Minister of Culture, Information and Tourism of Lao PDR-Academician Professor dr. Bosengkham Vongdara and European Council on Tourism and Trade high ranking official`s delegation in Vientiane.


I would like to take this opportunity to praise and express my sincere gratitude to the European Council on Tourism and Trade and all tourists for highly valuing Lao tourism and selecting Laos as the World's Best Tourist Destination for 2013.

 

I would like, especially, to welcome Prof. Dr Anton Caragea, Chairman of the European Council on Tourism and Trade, and his delegation to Laos to attend the ceremony and present the award.


 

The Lao PDR is diverse in languages, cultures and customs, which have been inherited from our ancestors over thousands of years. The country is rich in spectacular natural resources as well as having a long and civilised history and well-known archaeological sites, which further boosts Laos' tourism potential. 

With great effort and a high sense of responsibility by the Party and government since the 4th Party Congress in 1986 outlined a comprehensive renovation policy to open up for foreign cooperation, tourism has played an ever more prominent role in the country's socio-economic development. 

The government has defined policy and taken action to develop and promote cultural, natural and historical tourism. To facilitate the growth of tourism and services, the government has done its utmost to develop infrastructure such as building roads to link all regions across the country as well as connecting with neighbouring countries. Over the past 4-5 years, the government has exerted utmost efforts to increase the number of border checkpoints to integrate with countries in the region and the world at large. 

At present, the Lao PDR has 23 international checkpoints, of which 21 can issue visas. Laos has four international airports (Wattay International Airport, Luang Prabang International Airport, Savannakhet International Airport and Pakxe International Airport). Visas have been exempted for citizens of Asean member countries. Laos has also granted visa exemptions to citizens of Japan, Republic of Korea, Switzerland, Russia, Mongolia and Luxembourg. 

The authorities have redefined that visas issued at checkpoints permit the holders to stay in Laos for 15 days, reduced from 30 days previously. According to Prime Ministerial Order No. 15 issued on June 20, 2006, these visas can be extended by the provincial authorities instead of only by the Vientiane authority as before. In addition, the government grants three-month visas to foreign citizens of Lao origin who acquire visas from Lao embassies, which can be extended for another three months. 

However, visas issued at border checkpoints grant only a two-month stay with another two months of extension. After implementing the aforesaid tourism development and promotion policy, the tourism sec tor has grown rapidly. From 1990 to 2012, foreign tourist arrivals have risen by an average of 20.36 percent annually. In 2012, Laos registered 3,330,072 foreign tourists generating total revenue as high as US$513,576,784. By 2013 the number of tour operators had risen to 275 companies. 

Hotels and guesthouses have also increased and in 2012 there were 3,526 hotels and guesthouses offering 35,857 rooms. Laos now has 1,493 official tourist sites comprising 849 sites of natural interest, 435 sites of cultural interest, and 209 historical sites.

 


Minister of Culture, Information and Tourism of Lao PDR-Academician Professor dr. Bosengkham Vongdara deleivering acceptance speech for LAOS: WORLD BEST TOURIST DESTINATION AWARD IN 2013.


The Lao PDR shares similar characteristics with many other countries, such as different and diverse traditions and customs among its multi-ethnic people. 

There are also impressive archaeological and historical sites such as Luang Prabang, the historic town and living world heritage site, and Vat Phou Champassak, which is another world heritage site dating back to the 12th century. In addition, the historic caves of Viengxay (deemed to be the birthplace of the Lao PDR) have become an open-air museum, while the Plain of Jars is expected to be listed as a world heritage site in the near future. The Lao PDR also has rich and beautiful natural sites suitable for development as ecotourism attractions and green industry without smog or hazardous pollution, which will become new relaxing sites to impress visitors from the region and the world.


 

Community-based eco-tourism programmes have become Laos' unique feature and have great potential because they give visitors the chance to get in touch with and taste nat ure, as well as the everyday life of local people and the customs practised by the Lao multiethnic people. 

To translate the tourism development strategic plan for 2011-2020, the Ministry of Information, Culture and Tourism in collaboration with provincial authorities have carried out nature-based tourism activities with the participation of local people by making use of the local potential and conditions of each province. Such activities were first initiated in 2000 in Luang Namtha province, called the ‘Community-based Eco-tourism Programme'. Similar programmes now exist in all 17 provinces involving 40 districts and 160 villages, and have generated income directly for local people.

 



Because of these progressive great achievements of the Lao tourism sector coupled with the impressive progress made in socio-economic development across the country, Laos has been praised by tourists and friendly countries across the world, justified by the fact that Laos has been awarded many honourable and impressive prizes as follows:

 

In 2008, the New York Times named Laos as one of 53 countries it described as the world's top tourist destinations.

 

The world heritage site of Luang Prabang received the Top City Gold Award after being voted the world's top tourist destination by Wanderlust, a UK based travel magazine from 2006 to 2008, and again from 2010 to 2012.

 

The Community-based Eco-tourism Programme in the Nam Ha Protected Forest Area in Luang Namtha province also won an award for ‘best poverty alleviation project' and ‘best services' given by the United Nations Development Programme. And today, we feel proud and honoured that the European Council on Tourism and Trade awards Laos with the World's Best Tourist Destination Award for 2013. This honourable prize will make Laos even more popular among tourists across the globe, and will drive the development of the tourism sector in our country.

 

I would like to take this opportunity to express my heartfelt thanks to Professor Dr Anton Caragea, President of the European Council on Tourism and Trade, for highly valuing the development of Lao tourism. I agree with his comment that “In the 21st century, tourism has become an important bridge for friendship and relations among nations in the world; it is also a way to promote peace and mutual understanding and lead the way to a good future.”

 

The Lao PDR stands ready to continue to develop the tourism sector to contribute to establishing and enhancing friendly relations among nations in the world to make a joint effort to promote peace and mutual understanding, together entering into the proper future of development under the sky of peace, friendship and sustainable cooperation.


 

On this auspicious occasion, I would like to wish Party and state leaders and honourable Lao and foreign guests participating in this ceremony good health, success in your noble tasks, happiness and prosperity, and further contributions to the tourism development of our country for progressive success.

 


I would like, especially, to wish Professor Dr Anton Caragea and high-level delegates from the European Council on Tourism and Trade good health, success in your noble tasks and happiness, and to further contribute to promoting Lao tourism in Europe and across the globe.



CRITERIA  FOR WORLD BEST TOURIST DESTINATION AWARDING PROCEEDING



European Union Guide for Best Practice in  Sustainable Tourism

 

A best practice is a technique or methodology that, through experience and research, has proven to reliably lead to a desired result. A commitment to using the best practices in any field is a commitment to using all the knowledge and technology at one’s disposal to ensure success.

Below is a list of Best Practice resources relating to the following areas:

· Principles, Codes and Criteria

· Setting up a Sustainable Tourism Business

· Getting Certified

· Conservation of the Natural Environment

· Respecting the Social Environment

· Building „Green“

· Responsible Water Consumption

· Waste and Greenhouse Gas Reduction

· Energy and Electricity Usage

· Sustainable Food and Beverage 

 

EUROPEAN CHARTA ON PRINCIPLES OF FAIR TOURISM

 

 

THE EUROPEAN CHARTA ON PRINCIPLES OF FAIR TOURISM  

FAIR SHARE:

All participants involved in a tourism activity should get their fair share of the income, in direct proportion to their contribution to the activity.

DEMOCRACY:
All participants involved in a tourism activity should have the right and opportunity to participate in decisions that concern them.

RESPECT:
Both host and visitor should have respect for human rights, culture and environment.
This includes:

  • Safe working conditions and practices
  • Protection of young workers
  • Promoting gender equality
  • Understanding and tolerance of socio-cultural norms
  • Reducing consumption of water and energy as well as reducing, reusing and recycling waste
  • Conservation of biodiversity and natural resources
  • HIV / Aids awareness

RELIABILITY:
The services delivered to tourists should be reliable and consistent. Basic safety and securityfor both host and visitor should be ensured.

TRANSPARENCY:
Tourism businesses should establish mechanisms of accountability.
This includes:

  • Ownership of tourism businesses must be clearly defined
  • Employees and other participants should be able to access information that concerns them
  • Sharing of profits, benefits and losses must be transparent

SUSTAINABILITY:
The tourism businesses should strive to be sustainable.
This includes:

  • Increased knowledge through capacity building
  • Improved use of available resources through networking and partnerships
  • Economic viability through responsible use of resources
  • Reduction of leakage through local purchasing and employment
  • Support to historically disadvantaged entrepreneurs

Codes of Conduct for Tour Operators

Guidelines for EU tour operators :

1. Make Tourism and Conservation Compatible

  • Develop a positive relationship with organizations and people that play a role in conservation, particularly in the areas that you will visit with your clients.
  •  

  • Encourage your clients to become members of conservation organizations.
  •  

  • Encourage governments and businesses to support projects such as new nature reserves through writing letters or personal contacts.
  •  

  • Contribute time and money to conservation organizations and projects.
  •  

  • Plan tourism activities so that they do not conflict with conservation efforts. Obtain permission before visiting nature reserves or other areas where access is restricted. When visiting these areas, be sure that your activities comply with the rules of the park or reserve.
  •  

  • Know the laws and regulations that apply to the import and export of products made from wildlife, and make sure that your clients understand and follow these laws. Encourage your clients to buy products made by local people, so long as these products are not made from endangered species and their sale does not violate the law.
  •  

  • Develop an environmental plan for your daily operations. If you are an operator employing more than 20 people, have a written environmental plan that states your company's commitment to conservation, to using resources in a sustainable way and to the principles itemized in these Codes of Conduct. Include specific procedures that your company uses in its daily operations to prevent and minimize detrimental environmental impacts. Make the plan available to your clients.
  •  

  • Use post-trip evaluations to confirm that your tour was environmentally sound. Feedback from clients is a good way to find out if your tour met their expectations. In your post-trip evaluations, ask your clients whether or not they felt the tour avoided unnecessary negative environmental impacts, and if the tour operator demonstrated consideration of the natural and cultural environment. Written post-trip evaluation forms are preferable, although oral evaluations are acceptable, especially for smaller operations.

2. Support the Preservation of Wilderness and Biodiversity

  • Promote the maintenance of large, undeveloped areas. The undeveloped regions of the Arctic, for example, have a unique value, and are one of the primary reasons why tourists come to the Arctic. This unique value is undermined by roads, pipelines and other kinds of unsightly large-scale development that fragments the environment.
  •  

  • Support wildlife conservation programs and projects. Make your clients aware of these efforts and ensure that they do not hunt or fish protected or threatened species, enter sensitive wildlife habitats, or buy products made from protected species.

3. Use Natural Resources in a Sustainable Way

  • Where laws permit hunting and fishing, follow all rules and take only what you can use. Ensure that your clients obey the laws and regulations and do not contribute to the over-depletion of local wildlife stocks. Cooperate with community and indigenous hunters' associations.
  •  

  • Make sure that your clients use only appropriate and well-maintained hunting equipment that they know how to use correctly.
  •  

  • When determining the number of clients that will visit an area, consider area specifics (wildlife, nesting birds, fragile vegetation, etc.) and any special vulnerability of the site. Inform other operators in the region of your plans in order to avoid over-visitation of a site.
  •  

  • Use only established trails and existing campsites to avoid creating new ones.
  •  

  • Avoid disturbing wildlife. Instruct your clients on local wildlife behavior, and make sure that they view it from an appropriate distance.

4. Minimize Consumption, Waste and Pollution

  • Your choice of products and the amount that you and your clients consume makes a difference.
  •  

  • Whether you bring supplies with you or buy them, choose biodegradable or recyclable products with minimal packaging.
  •  

  • Compress garbage and take it with you.
  •  

  • Recycle where possible and encourage the communities that you visit to develop recycling programs if they do not have them already. If feasible, provide financial support to encourage the development of these programs, and show your commitment to the communities you and your clients visit.
  •  

  • Limit energy use, including your use of heat and warm water. Keep records of your water and energy consumption, and recycling and waste-reduction efforts.
  •  

  • The transportation you choose for your clients makes a difference. Opt for the means of transport that has the least environmental impact. Minimize the use of fossil fuels and try to use non-motorized transport whenever possible. Where motorized transportation is necessary, choose the technology that causes the least environmental damage and minimal noise (four-stroke instead of two-stroke engines, for example). Do not use motorized transport such as snowmobiles and helicopters unnecessarily; these should only be used to get from one area to another or for seeing specific sites.
  •  

  • Choose accommodations compatible with local traditions and that minimize negative environmental impacts. Choose lodging that has effective waste treatment systems, recycles and disposes of non-recyclable garbage appropriately.
  •  

  • Support efforts to clean up waste and polluted areas by providing money, lobbying governments and businesses, contributing your time and that of your staff, and by encouraging your clients to support these efforts as well. Ensure that no trace of your visit remains behind.
  •  

  • Follow responsible practices for camping and tours, including those that concern waste disposal.
  •  

  • Retain all plastic for proper disposal, and compact all wood products, glass, and metal for a disposal facility. Ensure that any incinerators you use function properly.

5. Respect Local Cultures

  • Coordinate with the communities that you visit to ensure that you are welcome, and that your visit is not disruptive.
  •  

  • Arrange visits to communities well in advance, and avoid visits that are not pre-arranged.
  •  

  • Reconfirm your visit, preferably 24 hours in advance, and be prepared to pay the community for costs associated with cancelled visits.
  •  

  • Arrange what you and your clients will do during your visit with the community beforehand. Be sure you have permission to visit and to undertake the activities you have planned.
  •  

  • Find out what size of group the community prefers for the planned activities.
  •  

  • Keep away from sites where people are working, including hunting and fishing sites, unless you have specific agreements with locals.
  •  

  • Be aware of the laws and regulations in the area or waters in which you are operating, and obtain the necessary permits.
  •  

  • Respect the culture and customs of the people whose communities you visit, and make sure that your clients do so as well.
  •  

  • Give all visitors a thorough cultural briefing before visiting local communities. Where possible, hire local lecturers to conduct these briefings. Include information on local customs and traditions and on appropriate behavior for tourists in the area. Use local "Codes for Visitors" if available.
  •  

  • Ask permission to photograph or videotape.
  •  

  • Ensure that your clients respect religious grounds, churches, cemeteries and other sites with religious or cultural significance, and that they do not remove any artifacts.

6. Respect Historic and Scientific Sites

  • Respect historic sites and markers, and make sure that your clients do not remove any artifacts. If access to historic or archaeological sites is restricted, obtain permission before visiting. Ensure that your clients behave respectfully, particularly if a site has religious significance.
  •  

  • Respect the work of scientists. Do not enter scientific installations or work sites without making prior arrangements. Do not disturb scientists while they are working, and do not disturb their work sites.

7. Communities Should Benefit from Tourism

  • Whenever possible, hire local staff and contract local businesses. Train and hire local people for your operations. Where local people lack the training you require, provide it. Use locally-owned businesses as subcontractors. Develop long-term partnerships with local operators, businesses and suppliers. A local connection most often means a better tourism experience.
  •  

  • Operate in ways that benefit the communities you visit, particularly with respect to supplies. If feasible, buy supplies and services locally. Ask communities what supplies you should bring with you so that your visit and use of supplies does not cause hardship to local people. Encourage your clients to buy locally-made handicrafts and products.
  •  

  • Where possible, choose accommodations owned, built and staffed by local people.

8. Educate Staff

  • Hire a professional team.
  •  

  • Hire only knowledgeable, environmentally and culturally aware staff, or train your existing staff in these areas. Provide training in how to avoid negative environmental impacts, in safety and in providing service. Evaluate the performance of your staff, at least annually.
  •  

  • If you are a ship-based tour operator, hire lecturers and conservation-oriented naturalists who will not only talk about wildlife, environmental protection, history, geology and local cultures, but who can guide passengers ashore and who are familiar with safety and local conservation requirements.

9. Make Your Trip an Opportunity to Learn

  • Provide your clients with information about the environment and conservation. Provide lectures and written materials about the environment, its special characteristics and its global significance. Include information about conservation in general, specific conservation efforts in the areas that you will visit, and specific ways -- financial and otherwise -- that your clients can support these conservation efforts. 
  • Provide your clients with specific information about the regions they will visit. Include information about climate, wildlife species and habitats, as well as appropriate behavior for these areas.

10. Follow Safety Rules

  • Provide local authorities with your itinerary. This is both for safety reasons and to be sure you are complying with local regulations. 
  • Brief all clients and staff on the dangers of wildlife encounters. 
  • Have at least one staff member who is responsible for co-coordinating safety and avoiding dangerous encounters with wildlife.

The Partnership for Global Sustainable Tourism Criteria
Working together for the universal adoption of sustainable tourism principles
Global Sustainable Tourism Criteria Preamble
Sustainable tourism is on the rise: consumer demand is growing, travel industry suppliers are developing new green programs, and governments are creating new policies to encourage sustainable practices in tourism. But what does “sustainable tourism” really mean? How can it be measured and credibly demonstrated, in order to build consumer confidence, promote efficiency, and fight false claims?
The Global Sustainable Tourism Criteria are an effort to come to a common understanding of sustainable tourism, and will be the minimum that any tourism business should aspire to reach. They are organized around four main themes: effective sustainability planning; maximizing social and economic benefits for the local community; enhancing cultural heritage; and reducing negative impacts to the environment. Although the criteria are initially intended for use by the accommodation and tour operation sectors, they have applicability to the entire tourism industry.
The criteria are part of the response of the tourism community to the global challenges of the United Nations’ Millennium Development Goals. Poverty alleviation and environmental sustainability – including climate change – are the main cross-cutting issues that are addressed through the criteria.
Beginning in 2007, a coalition of 27 organizations – the Partnership for Global Sustainable Tourism Criteria – came together to develop the criteria. Since then, they have reached out to close to 100,000 tourism stakeholders, analyzed more than 4,500 criteria from more than 60 existing certification and other voluntary sets of criteria, and received comments from over 1500 individuals. The Sustainable Tourism Criteria have been developed in accordance with the ISEAL Code of Best Practice, and as such will undergo consultation and receive input every two years until feedback is no longer provided or unique.
Some of the expected uses of the criteria include the following:
• Serve as basic guidelines for businesses of all sizes to become more sustainable, and help businesses choose sustainable tourism programs that fulfill these global criteria;
• Serve as guidance for travel agencies in choosing suppliers and sustainable tourism programs;
• Help consumers identify sound sustainable tourism programs and businesses;
• Serve as a common denominator for information media to recognize sustainable tourism providers;
• Help certification and other voluntary programs ensure that their standards meet a broadly-accepted baseline;
• Offer governmental, non-governmental, and private sector programs a starting point for developing sustainable tourism requirements; and
• Serve as basic guidelines for education and training bodies, such as hotel schools and universities.
The criteria indicate what should be done, not how to do it or whether the goal has been achieved. This role is fulfilled by performance indicators, associated educational materials, and access to tools for implementation, all of which are an indispensable complement to the Global Sustainable Tourism Criteria.
The Partnership conceives the Global Sustainable Tourism Criteria as the beginning of a process to make sustainability the standard practice in all forms of tourism.
Global Sustainable Tourism Criteria
A. Demonstrate effective sustainable management.
A.1. The company has implemented a long-term sustainability management system that is suitable to its reality and scale, and that considers environmental, sociocultural, quality, health, and safety issues.
A.2. The company is in compliance with all relevant international or local legislation and regulations (including, among others, health, safety, labor, and environmental aspects).
A.3. All personnel receive periodic training regarding their role in the management of environmental, sociocultural, health, and safety practices.
A.4. Customer satisfaction is measured and corrective action taken where appropriate.
A.5. Promotional materials are accurate and complete and do not promise more than can be delivered by the business.
A.6. Design and construction of buildings and infrastructure:
A.6.1. comply with local zoning and protected or heritage area requirements;
A.6.2. respect the natural or cultural heritage surroundings in siting, design, impact assessment, and land rights and acquisition;
A.6.3 use locally appropriate principles of sustainable construction;
A.6.4 provide access for persons with special needs.
A.7. Information about and interpretation of the natural surroundings, local culture, and cultural heritage is provided to customers, as well as explaining appropriate behavior while visiting natural areas, living cultures, and cultural heritage sites.
B. Maximize social and economic benefits to the local community and minimize negative impacts.
B.1. The company actively supports initiatives for social and infrastructure community development including, among others, education, health, and sanitation.
B.2. Local residents are employed, including in management positions. Training is offered as necessary.
B.3. Local and fair-trade services and goods are purchased by the business, where available.
B.4. The company offers the means for local small entrepreneurs to develop and sell sustainable products that are based on the area’s nature, history, and culture (including food and drink, crafts, performance arts, agricultural products, etc.).
B.5. A code of conduct for activities in indigenous and local communities has been developed, with the consent of and in collaboration with the community.
B.6. The company has implemented a policy against commercial exploitation, particularly of children and adolescents, including sexual exploitation.
B.7. The company is equitable in hiring women and local minorities, including in management positions, while restraining child labor.
B.8. The international or national legal protection of employees is respected, and employees are paid a living wage.
B.9. The activities of the company do not jeopardize the provision of basic services, such as water, energy, or sanitation, to neighboring communities.
C. Maximize benefits to cultural heritage and minimize negative impacts.
C.1. The company follows established guidelines or a code of behavior for visits to culturally or historically sensitive sites, in order to minimize visitor impact and maximize enjoyment.
C.2. Historical and archeological artifacts are not sold, traded, or displayed, except as permitted by law.
C.3. The business contributes to the protection of local historical, archeological, culturally, and spiritually important properties and sites, and does not impede access to them by local residents.
C.4 The business uses elements of local art, architecture, or cultural heritage in its operations, design, decoration, food, or shops; while respecting the intellectual property rights of local communities.
D. Maximize benefits to the environment and minimize negative impacts.
D.1. Conserving resources
D.1.1. Purchasing policy favors environmentally friendly products for building materials, capital goods, food, and consumables.
D.1.2. The purchase of disposable and consumable goods is measured, and the business actively seeks ways to reduce their use.
D.1.3. Energy consumption should be measured, sources indicated, and measures to decrease overall consumption should be adopted, while encouraging the use of renewable energy.
D.1.4. Water consumption should be measured, sources indicated, and measures to decrease overall consumption should be adopted.
D.2. Reducing pollution
D.2.1. Greenhouse gas emissions from all sources controlled by the business are measured, and procedures are implemented to reduce and offset them as a way to achieve climate neutrality.
D.2.2. Wastewater, including gray water, is treated effectively and reused where possible.
D.2.3. A solid waste management plan is implemented, with quantitative goals to minimize waste that is not reused or recycled.
D.2.4. The use of harmful substances, including pesticides, paints, swimming pool disinfectants, and cleaning materials, is minimized; substituted, when available, by innocuous products; and all chemical use is properly managed.
D.2.5. The business implements practices to reduce pollution from noise, light, runoff, erosion, ozone-depleting compounds, and air and soil contaminants.
D.3. Conserving biodiversity, ecosystems, and landscapes
D.3.1. Wildlife species are only harvested from the wild, consumed, displayed, sold, or internationally traded, as part of a regulated activity that ensures that their utilization is sustainable.
D.3.2. No captive wildlife is held, except for properly regulated activities, and living specimens of protected wildlife species are only kept by those authorized and suitably equipped to house and care for them.
D.3.3. The business uses native species for landscaping and restoration, and takes measures to avoid the introduction of invasive alien species.
D.3.4. The business contributes to the support of biodiversity conservation, including supporting natural protected areas and areas of high biodiversity value.

 

  •  The Partnership for Global Sustainable Tourism Criteria
  • Working together for the universal adoption of sustainable tourism principles

·         Global Sustainable Tourism Criteria Preamble

  • Sustainable tourism is on the rise: consumer demand is growing, travel industry suppliers are developing new green programs, and governments are creating new policies to encourage sustainable practices in tourism. But what does “sustainable tourism” really mean? How can it be measured and credibly demonstrated, in order to build consumer confidence, promote efficiency, and fight false claims?

  • The Global Sustainable Tourism Criteria are an effort to come to a common understanding of sustainable tourism, and will be the minimum that any tourism business should aspire to reach. They are organized around four main themes: effective sustainability planning; maximizing social and economic benefits for the local community; enhancing cultural heritage; and reducing negative impacts to the environment. Although the criteria are initially intended for use by the accommodation and tour operation sectors, they have applicability to the entire tourism industry.

  • The criteria are part of the response of the tourism community to the global challenges of the United Nations’ Millennium Development Goals. Poverty alleviation and environmental sustainability – including climate change – are the main cross-cutting issues that are addressed through the criteria.

  • Beginning in 2007, a coalition of 27 organizations – the Partnership for Global Sustainable Tourism Criteria – came together to develop the criteria. Since then, they have reached out to close to 100,000 tourism stakeholders, analyzed more than 4,500 criteria from more than 60 existing certification and other voluntary sets of criteria, and received comments from over 1500 individuals. The Sustainable Tourism Criteria have been developed in accordance with the ISEAL Code of Best Practice, and as such will undergo consultation and receive input every two years until feedback is no longer provided or unique.

  • Some of the expected uses of the criteria include the following:

  • • Serve as basic guidelines for businesses of all sizes to become more sustainable, and help businesses choose sustainable tourism programs that fulfill these global criteria;
  • • Serve as guidance for travel agencies in choosing suppliers and sustainable tourism programs;
  • • Help consumers identify sound sustainable tourism programs and businesses;
  • • Serve as a common denominator for information media to recognize sustainable tourism providers;
  • • Help certification and other voluntary programs ensure that their standards meet a broadly-accepted baseline;
  • • Offer governmental, non-governmental, and private sector programs a starting point for developing sustainable tourism requirements; and
  • • Serve as basic guidelines for education and training bodies, such as hotel schools and universities.

·          

  • The criteria indicate what should be done, not how to do it or whether the goal has been achieved. This role is fulfilled by performance indicators, associated educational materials, and access to tools for implementation, all of which are an indispensable complement to the Global Sustainable Tourism Criteria.

  • The Partnership conceives the Global Sustainable Tourism Criteria as the beginning of a process to make sustainability the standard practice in all forms of tourism.

·        

Global Sustainable Tourism Criteria

 

  • A. Demonstrate effective sustainable management.
  • A.1. The company has implemented a long-term sustainability management system that is suitable to its reality and scale, and that considers environmental, sociocultural, quality, health, and safety issues.
  • A.2. The company is in compliance with all relevant international or local legislation and regulations (including, among others, health, safety, labor, and environmental aspects).
  • A.3. All personnel receive periodic training regarding their role in the management of environmental, sociocultural, health, and safety practices.
  • A.4. Customer satisfaction is measured and corrective action taken where appropriate.
  • A.5. Promotional materials are accurate and complete and do not promise more than can be delivered by the business.
  • A.6. Design and construction of buildings and infrastructure:
  • A.6.1. comply with local zoning and protected or heritage area requirements;
  • A.6.2. respect the natural or cultural heritage surroundings in siting, design, impact assessment, and land rights and acquisition;
  • A.6.3 use locally appropriate principles of sustainable construction;
  • A.6.4 provide access for persons with special needs.
  • A.7. Information about and interpretation of the natural surroundings, local culture, and cultural heritage is provided to customers, as well as explaining appropriate behavior while visiting natural areas, living cultures, and cultural heritage sites.
  • B. Maximize social and economic benefits to the local community and minimize negative impacts.
  • B.1. The company actively supports initiatives for social and infrastructure community development including, among others, education, health, and sanitation.
  • B.2. Local residents are employed, including in management positions. Training is offered as necessary.
  • B.3. Local and fair-trade services and goods are purchased by the business, where available.
  • B.4. The company offers the means for local small entrepreneurs to develop and sell sustainable products that are based on the area’s nature, history, and culture (including food and drink, crafts, performance arts, agricultural products, etc.).
  • B.5. A code of conduct for activities in indigenous and local communities has been developed, with the consent of and in collaboration with the community.
  • B.6. The company has implemented a policy against commercial exploitation, particularly of children and adolescents, including sexual exploitation.
  • B.7. The company is equitable in hiring women and local minorities, including in management positions, while restraining child labor.
  • B.8. The international or national legal protection of employees is respected, and employees are paid a living wage.
  • B.9. The activities of the company do not jeopardize the provision of basic services, such as water, energy, or sanitation, to neighboring communities.
  • C. Maximize benefits to cultural heritage and minimize negative impacts.
  • C.1. The company follows established guidelines or a code of behavior for visits to culturally or historically sensitive sites, in order to minimize visitor impact and maximize enjoyment.
  • C.2. Historical and archeological artifacts are not sold, traded, or displayed, except as permitted by law.
  • C.3. The business contributes to the protection of local historical, archeological, culturally, and spiritually important properties and sites, and does not impede access to them by local residents.
  • C.4 The business uses elements of local art, architecture, or cultural heritage in its operations, design, decoration, food, or shops; while respecting the intellectual property rights of local communities.
  • D. Maximize benefits to the environment and minimize negative impacts.
  • D.1. Conserving resources
  • D.1.1. Purchasing policy favors environmentally friendly products for building materials, capital goods, food, and consumables.
  • D.1.2. The purchase of disposable and consumable goods is measured, and the business actively seeks ways to reduce their use.
  • D.1.3. Energy consumption should be measured, sources indicated, and measures to decrease overall consumption should be adopted, while encouraging the use of renewable energy.
  • D.1.4. Water consumption should be measured, sources indicated, and measures to decrease overall consumption should be adopted.
  • D.2. Reducing pollution
  • D.2.1. Greenhouse gas emissions from all sources controlled by the business are measured, and procedures are implemented to reduce and offset them as a way to achieve climate neutrality.
  • D.2.2. Wastewater, including gray water, is treated effectively and reused where possible.
  • D.2.3. A solid waste management plan is implemented, with quantitative goals to minimize waste that is not reused or recycled.
  • D.2.4. The use of harmful substances, including pesticides, paints, swimming pool disinfectants, and cleaning materials, is minimized; substituted, when available, by innocuous products; and all chemical use is properly managed.
  • D.2.5. The business implements practices to reduce pollution from noise, light, runoff, erosion, ozone-depleting compounds, and air and soil contaminants.
  • D.3. Conserving biodiversity, ecosystems, and landscapes
  • D.3.1. Wildlife species are only harvested from the wild, consumed, displayed, sold, or internationally traded, as part of a regulated activity that ensures that their utilization is sustainable.
  • D.3.2. No captive wildlife is held, except for properly regulated activities, and living specimens of protected wildlife species are only kept by those authorized and suitably equipped to house and care for them.
  • D.3.3. The business uses native species for landscaping and restoration, and takes measures to avoid the introduction of invasive alien species.
  • D.3.4. The business contributes to the support of biodiversity conservation, including supporting natural protected areas and areas of high biodiversity value.
  • D.3.5. Interactions with wildlife must not produce adverse effects on the viability of populations in the wild; and any disturbance of natural ecosystems is minimized, rehabilitated, and there is a compensatory contribution to conservation management. 

  

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